Privacy Policy
This privacy policy explains how Edwards Tactical Supplies, a sole trader business located in Broomhall, Worcester, collects, uses, and protects your personal information when you visit our website or purchase our products.
What information do we collect?
We collect the following information from you when you place an order on our website or via PAYPAL/ Facebook:
· Name
· Address
· Telephone number
· Email address
· Payment details
· Order details
We do not collect any sensitive information such as your date of birth, gender, ethnicity, or health status.
How do we use your information?
We use your information for the following purposes:
· To process and deliver your order
· To communicate with you about your order status and any issues or queries
· To provide customer service and support
· To improve our website and products
· To comply with any legal obligations or requests from authorities
How do we protect your information?
We take the following measures to protect your information:
· We use secure sockets layer (SSL) technology to encrypt your data during transmission
· We limit access to your data
· We do not store your payment details on our servers, but use a third-party payment processor that complies with the Payment Card Industry Data Security Standard (PCI DSS) namely PayPal
· We do not share your data with any third parties, except as required by law or with your consent
How long do we keep your information?
We keep your information for as long as necessary to fulfil the purposes for which we collected it, or as required by law. We will delete or anonymize your information when it is no longer needed.
What are your rights?
You have the following rights regarding your information:
· You can request access to your information and receive a copy of it
· You can request correction of any inaccurate or incomplete information
· You can request deletion of your information if it is no longer needed or if you withdraw your consent
· You can request restriction of processing of your information if you have a valid reason
· You can object to processing of your information if it is based on our legitimate interests or for direct marketing purposes
· You can request data portability of your information in a machine-readable format
· You can withdraw your consent at any time if you have given it for a specific purpose
· You can lodge a complaint with a supervisory authority if you are unhappy with how we handle your information
To exercise any of these rights, please contact us at edwardstacticalsupplies@outlook.com. We will respond to your request within one month, unless it is complex or involves multiple requests, in which case we may extend the response time by another two months. We may also charge a reasonable fee or refuse to comply with your request if it is manifestly unfounded or excessive.
How do we update this policy?
We may update this policy from time to time to reflect changes in our practices, legal requirements, or technology. We will notify you of any material changes by posting a notice on our website or by email. The date of the last update will be indicated at the top of this policy. We encourage you to review this policy periodically to stay informed about how we protect your information.
How can you contact us?
If you have any questions, comments, or concerns about this policy or how we handle your information, please contact us at:
Edwards Tactical Supplies
Email: edwardstacticalsupplies@outlook.com
Phone: +44 7970 473816